Privacy Policy

The Administration of the Platform lootaem.com and its related subdomains (hereinafter the “Company”, “we”) is the operator of this Platform.

1. To fulfill an order – deliver a digital product (key, top-up, subscription, promo code, etc.) – the Platform requests a minimum of information from the user:

• email address;
• account identifier (UID) in the service for which the product is purchased.

2. This information is technical and transactional in nature and is needed solely to:

• start and support the user’s operation;
• deliver the paid digital product for a specific order;
• maintain the technical interaction without which the transaction cannot be completed.

3. The Company does not build files or profiles of individuals from this information: the email address and UID are used only for the technical fulfillment of a specific order and do not by themselves allow identifying the user.

4. Login to the Platform is passwordless: by a one-time code sent to the email address and/or via a Telegram account. When logging in via Telegram, the Company receives from the service only the account identifier – solely for authentication; no other profile information is requested or stored.

5. The Company applies organizational and technical measures that protect information processed during transactions from unauthorized access, distortion and leakage.

6. Questions related to the processing or use of information are sent to the section “Support” of the Platform or to support@lootaem.com.

7. The Parties seek to resolve disputes related to the use of the Platform through negotiations – the request is sent to the contacts in the section “Support”.

8. The Policy is published on the Platform; its latest published version applies. By continuing to use the Platform, the user agrees to the current version.

9. The Policy is an integral part of the Terms of Service, Public Offer Agreement, the Loot-coins program rules and other documents of the Platform.